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Trade Show and Conference Intelligence |
A Critical Concentration of Intelligence Opportunities
The most valuable reason to attend a national industry meeting is frequently
overlooked. It is a "target rich environment" in which those people most
critical to your company's future ability to compete are gathered.
Gathering intelligence from competitive literature and anecdotal information
is like reading yesterday's newspaper. It's already too late.
Who attends national trade shows?
In short, the trade show presents an impressive collection of industry
influences, those with the most intimate knowledge and most vested interest
in the information that drives the industry.
What Can Trade Show Intelligence Reveal About Your
Competitors?
There is an array of information you can discover in the open forum of a
national gathering.
Plans & Intentions:
Changes in:
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pricing
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distribution
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costs
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strategies
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personnel
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customer groups
The bottom line to you is a positive return on investment. Intelligence can
give your company early warning to reduce client churn, increase market share
by outmaneuvering rivals, and increase sales by focusing on "sell-against"
strategies and compelling client acquisition methods.
Guidance for Conducting Tradeshow Intelligence
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Designate one team who will have overall control of all tradeshow intelligence
operations. This is your "War Room", responsible for getting through to the
information needed and coordinating the collection efforts of the tradeshow
intelligence. This team will direct the operation throughout, coordinating
intelligence collection, debriefing on what employees have learned, and analyzing
the implications.
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Designate four teams: Tradeshow Booth, Human Intelligence (HUMINT) - Exposition,
HUMINT - Conference, and Counter-Intelligence. Each team will have a captain
that reports to the War Room staff for debriefing.
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The Tradeshow Booth team gives information they have heard and collected
during the course of manning the tradeshow booth. The team captain reports
daily findings to the War Room during a daily debriefing.
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The HUMINT-Exposition team collects intelligence from the tradeshow exposition
floor from competitors, competitors' competitors, clients, competitor clients,
market experts, industry and financial analysts and others. The team captain
reports daily findings to the War Room during a daily debriefing.
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The HUMINT-Conference team collects intelligence from the tradeshow conference
and seminars. Educational and training sessions hosted by competitors, industry
experts, and others are important for collection. The team captain reports
daily findings to the War Room during a daily debriefing.
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The Counter-Intelligence team should be corporate intelligence or security
personnel that are in charge of monitoring and deflecting other companies'
efforts to get information. This includes with an effort to identify competitors'
most aggressive collectors and training booth personnel on how to temper
giving too much information with not enough to potential clients.
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Start with two lists: What you need, and what you must protect. These lists
should be short and memorable - you don't want to distribute this information
through a lot of little, "losable," slips of paper. Ensure daily briefings
cover this information to company employees.
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Establish a central point for the War Room. Ideally, this should be close
to the tradeshow facilities, such as a hotel room or suite. Daily debriefings
are important. Team captains should debrief their teams and collect all
information and present this to the War Room council at the daily debriefing
meeting.
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Train people in advance in the fine art of eliciting intelligence information,
ethics (you don't want a bevy of James Bonds), and inform them of what will
be expected of them. Make sure that they each understand that, while intelligence
collection is crucial, their involvement will be simple to understand and
easy to execute.
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Debrief all company employees at the completion of the tradeshow on how the
effort went, what they learned, and methods to improve the process at future
events.
Example Tradeshow Intelligence Model

Please tell us a few details (whatever you're comfortable with) about the nature of
your interest in conducting trade show intelligence and at which event coming up. Any and all information
disclosed during your submission will be sent via encrypted email and all guidelines of our standard
Non-Disclosure Agreement apply, as indicated below. We will
contact you within one business day with suggestions for you and to discuss further possibilities how Aurora's Recon
CI Solutions might be of assistance.
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[please include your name, phone number, organization and email address]
Any and all information submitted via the form
above, shall be considered confidential and
proprietary information by Aurora WDC and its staff. We pledge
not to reveal information entered above to anyone for a period of not less
than five (5) years. This service is provided as a means of delivering advice
regarding upcoming trade show events and related competitive intelligence services
availabile to our clients in connection with such events. Further legal details may
referred to in our Terms of Use Agreement
for AuroraWDC.com.
Signed and Authorized,

Arik R. Johnson
Managing Director
Aurora WDC
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